Privacy Policy

Last updated: June 2026

Bethany Trading Company LLC ("we," "us," "our"), operating as Pack & Sprout, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information we collect

Information you provide directly: name, email address, shipping/billing address, and phone number when you place an order or contact us; payment information processed securely by Shopify Payments (we do not store full card numbers); and any information you provide when signing up for emails or contacting customer service.

Information collected automatically: device and browser information, IP address, pages visited, and time spent on the site, via cookies and similar technologies.

Information from third parties: we use the Meta Pixel and TikTok Pixel to understand ad performance. These tools may collect data about your interactions with our ads and site, in accordance with their own privacy policies.

2. How we use your information

We use the information we collect to process and fulfill orders, communicate with you about orders and customer service, send marketing communications you've opted into, improve our site and advertising, and detect and prevent fraud.

3. How we share your information

We share information with fulfillment partners to process and ship your order, payment processors to handle transactions, and marketing platforms for advertising purposes. We do not sell your personal information to third parties for monetary compensation.

4. Cookies and tracking

We use cookies to keep items in your cart, remember your preferences, and measure ad performance. You can disable cookies through your browser settings, though some site features may not function properly without them.

5. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, opt out of marketing communications at any time, and opt out of the sale or sharing of personal information where applicable. Contact us to exercise these rights.

6. Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order history for accounting and legal compliance.

7. Children's privacy

Our products are designed for parents shopping on behalf of their children, but our site is not directed at children, and we do not knowingly collect personal information from children under 13.

8. Data security

We use commercially reasonable measures, including those provided by Shopify's platform-level security, to protect your information. No method of transmission over the internet is 100% secure.

9. Changes to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

10. Contact us

For questions about this Privacy Policy or to exercise your privacy rights, contact Bethany Trading Company LLC through our store contact page.